Terms and Conditions

Salon Policies: Cancellations & Safety

To ensure the smooth running of the studio and to provide the best possible service for all clients, please review our salon policies before booking:

• Cancellation & Rescheduling Policy: We kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less than 48 hours' notice may be subject to a fee before your next booking can be secured.

• No-Shows: Failing to show up to a scheduled appointment without notice will result in a cancellation fee, and future bookings will require pre-payment.

• Skin Patch Testing (Crucial for Safety): All new color clients, or existing color clients who haven't had a color service with me in the last 6 months, must receive a skin patch test at least 48 hours prior to their appointment. This is a strict safety requirement for your health and insurance purposes. No patch test, no color!

• Running Late: If you are running more than 15 minutes late, please call or WhatsApp the studio. We will always do our best to accommodate you, but your appointment may need to be shortened or rescheduled to avoid overlapping with the next client.